On Time Express Ltd – eTotal e-Commerce Logistics Solution

Established in Hong Kong more than 20 years ago, On Time Express Ltd (OTEL) is a leading provider of freight forwarding and logistics services with a global presence. In 2014, OTEL set up a specialised eTotal team to handle small-sized parcels and develop e-commerce logistics solutions. Leveraging OTEL’s extensive logistics network, eTotal provides e-tailers with a comprehensive logistics solution that includes booking for air and sea freight shipping services, overseas warehousing, delivery by local post and localised pre- and after-sales services.  The services  are aimed at streamlining the order management process and reducing transportation time. 

eTotal has established close partnerships with leading e-commerce operators including Alibaba’s Cainiao Network. With the help of eTotal, in just one year, the shipping time of small-sized parcels travelling from China to Russia has been reduced from 30-45 days to 15-20 days, with some even arriving in 5-7 days. 

eTotal owns warehouses in Shanghai, Beijing, Shenzhen and Hong Kong, and processes close to 100,000 parcels  (or 10 tonnes of goods) daily. The company offers air charter services during peak seasons. Apart from strengthening existing partnerships and optimising routes and services, eTotal also supports the Belt and Road Initiative by connecting more e-commerce platforms and sellers, and expanding into the Central Asian and European markets, in order to offer a more comprehensive logistics services package for cross-border e-tailers. The exponential growth of cross-border e-commerce business in recent years is dependent on modern cross-border logistics. The Belt and Road Initiative facilitates international trading and provides unlimited opportunities for the development of cross-border logistics and e-commerce.